Translators without Borders is a unique non-profit organization that helps humanitarian organizations communicate more effectively with vulnerable populations in the right languages. TWB created the first translation and language program specifically for crisis response.
Contract length: initially 4 months, with the possibility of extension as this is a maternity leave cover position.
Location: Cox’s Bazar
Reporting to: Country Director
Application deadline: 29 March 2020
Due to the urgency of the vacancy, screening and interviews will commence immediately and the candidate can be selected at any stage before the closing date.
About Translators without Borders
Translators without Borders believes that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB now translates millions of words of life-saving and life-changing information a year.
Following a series of attacks on police and military posts in northern Rakhine by the Arakan Rohingya Salvation Army (ARSA) and subsequent security operations by the Myanmar Military, an estimated 688,000 women, men and children have fled into Bangladesh. This is the largest mass refugee movement in the region in decades. To best respond to the affected population’s information and communications needs a Community Engagement and Accountability Common Service consortium was created with TWB alongside BBC Media Action and Ground Truth Solutions. TWB provides translation, language support, and assistance in language advocacy for sectoral NGO’s, agencies and working groups and to co-develop activities based on language research and feedback.
Based in Cox Bazar the Administration Officer will be responsible for providing general management support to the TWB Bangladesh program. This includes, but is not limited to administrative, human resources, logistics and procurement, and financial support.
- Set up the country’s paper filing system and ensure its effective implementation
- Provide general administrative support as required including preparing written documentation, filing, note taking, arranging meetings etc.
- Purchase, manage and control the storage and issue of office supplies, stocks, and other office materials
- Organize equipment as and when required, coordinate any necessary maintenance as tasked
- Support organizing programme activities such as training sessions, research, translations, monitoring, etc…
- Carry out administrative tasks associated with monitoring and evaluation
- Support the office IT functions, providing basic IT support to colleagues
- Ensure all paperwork related to personnel records and systems are properly filed and kept up to date
- Support the HR Manager with recruitment administration such as posting advertisements, logging applications, coordinating interview arrangements and assisting with the new starter processes
- Assist the HR Manager to ensure that TWB in Bangladesh is well informed and works within legal requirements
- Accurately collate any other information as required to assist with payroll preparation
Logistics and Procurement
- Assist with the setup of an efficient logistics and procurement filing system, including asset management
- Support the team with procurement by completing administrative duties as directed including identifying suppliers, collecting quotations, preparing Purchase Request Forms and Local Purchase Orders, collecting goods, dispatching goods and organizing transportation where required
- Obtain quotes from local suppliers in an efficient and timely manner, and ensure that logistics procedures are followed at all times, adhering to TWB and donor procurement policies
- Maintain logistics records and file paperwork including asset register, purchase orders, waybills, asset register, receipts etc.
- Assist in managing travel and visas as required such as booking flights, amending flight reservations, booking hotels, arranging local permits, coordinating transport arrangements etc
- Ensure that receipts and other financial supporting documents are organised and kept properly
- Support the Country Director and the wider Country Management Team in tracking project and operational expenses
- Take responsibility for petty cash management as instructed by the Country Director
In all the categories above, the post holder is expected to carry out any other relevant duty as expected of an administrative and logistics officer as required. Please note that these roles and responsibilities are approximate and may change over time.
- Previous experience in an administration role, ideally in a support services role for another INGO
- Previous experience of procurement including identifying suppliers, etc.
- Previous experience completing logistics paperwork and record-keeping
- Excellent administrative skills including the ability to use MS Word and Excel, e-mail and other computer packages
- Fluency in Bangla is essential
- Strong written and spoken English is essential
- Good command of Chittagonian and/or Rohingya is a plus
- Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
- Determined and committed to high-quality standards
- Ability to establish effective working relationships at all levels internally and externally
- Excellent communication and interpersonal skills
- Ability to prioritize work, meet deadlines and work calmly under pressure
- Self-motivated, flexible and enthusiastic approach to work
- Interest in and commitment to TWB’s humanitarian mandate
Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:
Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.
Integrity: Translators without Borders believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.
Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.
Translators without Borders is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.