Contract length: one year, with the possibility of extension
Location: Cox’s Bazar – Bangladesh when travel restrictions are lifted, remote until then
Reporting to: Bangladesh Country Director
Application deadline: November 11, 2020*
*Due to the urgency of the vacancy, shortlisting will be done on a rolling basis and if the ideal candidate is identified before the closing date, TWB reserves the right to close the recruitment before the application deadline.
We offer in addition to salary:
- an innovative work environment with a diverse and passionate team
- 20 days of annual leave and 10 days of floating holidays
Plus, during deployment for relocated candidates:
- location-specific hardship allowance
- a 3-month Rest & Recuperation cycle, including additional leave and travel
The Program Director (PD) is a member of the Country Management Team. The PD designs TWB’s response strategy and program plans, ensuring program quality and coherence. The PD is responsible for the timely and effective delivery of TWB’s program in Cox’s Bazar, including research and learning. The PD leads and performance manages the country program team to that effect. The PD will have overall responsibility for establishing and maintaining programmatic partnerships with aid organizations, donors and other relevant actors.
The PD provides support and assistance to the Country Director in donor communication, liaison with government and external representation and covers for the Country Director as needed.
Fundraising, financial and human resources management
- Identify funding opportunities and network with partners and donors with a view to submitting funding proposals.
- Proactively seek opportunities to expand the depth and breadth of the program in response to need, and relay information to crisis response team colleagues to that end.
- Monitor and manage program budgets in compliance with TWB and donor requirements.
- Recruit and performance-manage project team members.
- Maintain open and professional relationships with the internal TWB team, TWB volunteers, partner agencies and donors.
- Contribute to a positive, innovative and supportive work environment.
Design and implementation of program strategies and plans
- Oversee the development of an innovative, scalable and collaborative country strategy and plans in close cooperation with the Country Director
- Identify mutually beneficial partnerships/projects with partner agencies to provide them with language services and advice.
- Identify and promote opportunities for TWB to develop, pilot and integrate innovative language and communication tools to improve two-way communication in the response
- Oversee the development, revising and adapting of all project proposals.
- Oversee the delivery and monitoring of all program plans agreed with partners and donors.
- Manage the program team to ensure that innovative research into language and communication is undertaken as part of the response and that findings feed back into program design.
Humanitarian liaison and coordination
- Represent TWB, engage with humanitarian coordination and strategy development, using existing evidence to ensure that issues relating to language are taken on board in key decisions, including around the Humanitarian Response Plan and any forthcoming UN appeals.
- Liaise with organizations on communication and education efforts, to ensure that language is factored in with TWB’s support.
- Actively participate in humanitarian coordination forums.
- Participate actively in NGO advocacy working groups and other groups to ensure that language issues are highlighted within the response
- Develop and contribute to TWB’s advocacy and media efforts.
- Ensure TWB complies with donor reporting requirements, including writing narrative reports and working with the finance team to prepare financial reports.
- Input into TWB’s overall crisis response reporting to the Humanitarian Innovation Fund.
- Coordinate the drafting and circulating of regular situation reports for TWB’s internal audience.
The Program Director should be a creative self-starter with a strong sense of initiative, experienced in humanitarian programming and enthusiastic about the importance of increasing access to knowledge through language. The right candidate is an energetic team player who agrees with TWB´s basic beliefs and values and who can work virtually with team members based throughout the world.
- Relevant university degree
- 7+ years of project design and management experience, with at least 3 years in the humanitarian sector
- Demonstrated experience of successfully managing Accountability to Affected People / Communicating with Communities / Community Engagement and Accountability programs
- Demonstrated experience of leading and managing high-performing program teams
- Demonstrated experience in effective fundraising
- Demonstrated listening and advising skills
- Excellent writing and presentation skills in English
- Representation experience a plus
- Knowledge of Burmese, Rohingya or Bangla a plus
- Training or research skills and experience a plus
- Language technology, interpreting or translation experience a plus
About Translators without Borders
Translators without Borders (TWB) envisions a world where knowledge knows no language barriers. The US-registered non-profit provides people access to vital knowledge in their language by connecting non-profit organizations with a professional community of translators, building local language translation capacity, and raising awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB translates millions of words of life-saving and life-changing information a year.
Following a series of attacks on police and military posts in northern Rakhine on 25 August 2017 by the Arakan Rohingya Salvation Army (ARSA) and subsequent security operations by the Myanmar Military, an estimated 700,000 Rohingya women, men and children have fled into Bangladesh. Most have sought refuge in or around the area known as Cox’s Bazar. This is the largest mass refugee movement in the region in decades. An unknown additional number remain stranded, internally displaced or on the move in different parts of the three northern townships of Rakhine. This follows a similar pattern of events in 2016, when armed attacks on police personnel led to a major security crackdown which resulted in an estimated 87,000 people fleeing to Bangladesh.
TWB is working across the region providing language support both independently and as part of a Common Service for Community Engagement and Accountability (CSEA) project in consortium with BBC Media Action. TWB is also supporting individual agencies as well as with the CwC Working Group in Cox’s Bazar with language expertise to support the humanitarian response.
Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:
Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.
Integrity: Translators without Borders believes that every person, whether it is the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.
Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.
Translators without Borders is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.