Translating knowledge into practice – Dr Subas Chandra Rout on why #LanguageMatters in medicine

How does an orthopedic surgeon find the time to volunteer to translate 315,000 words of medical information – and why?

This week I spoke to Dr Subas Chandra Rout from his home in the Indian state of Odia. Since 2012, Dr Subas has been translating medical content from Wikipedia medical articles from English to Odia so that the people of even remote villages can get basic information about health and diseases using just a smartphone. Odia is a regional language spoken in India by over 40 million people, and Dr Subas is intent on getting simple yet critical medical information to Odia speaking communities; from Zika prevention messages to ways to recognize diabetes, to the dangers of diarrhea.

Helping by translating knowledge

It all started when Dr Subas was asked to translate an article about malaria on Wikipedia. He did it because he knew that people were not generally very conversant on medical topics, although these topics affected them greatly. When he studied medicine, it was through English, and he learned thousands of new technical terms. As a consequence, he found himself then having to learn those thousands of terms in the regional language of his patients so that he could communicate his knowledge across the language divide. This was not always easy, as some languages are often not as well equipped with medical terms as is English. Despite the difficulties, the doctor persisted, and today he continues to break down the barriers to information by translating for Translators without Borders (TWB).

When I asked him how he manages to find time to complete so many medical translations, he said:

“There is a proverb – where there is will; there is a way. I have a will to feed the Odia speaking people with medical knowledge and I will do it until my end.  Time is no barrier.”

He sees Translators without Borders as “a medium that transcends the barrier of space and time” to provide people access to unlimited and accurate medical knowledge.

While talking about the impact he thinks his translations have had on the Odia speaking community, Dr Subas replied that he has witnessed an increase in the number of people who are now aware of the availability of medical articles in their own language. “My labor is starting to bring color,” he said, “Some of the topics have adorned the pages of local newspapers. I am sure that 40 million people will gradually be knowledgeable in basic medicine.”

Translation for Wikipedia

Do you want to participate by translating knowledge? Read more about translation for Wikipedia on the Wikipedia website.

Blog AuthorBy Caterina Marcellini, Translators without Borders Communications Officer

“His head was just above the water; it felt like his eyes were looking at me”

a TWB Rapid Response Team story

It has often been said that a picture paints a thousand words. For Maria Bountali, a single photograph not only painted a thousand words; it changed her life. The photograph, which accompanied an online article entitled “The Horrors of the Sea,” showed a desperate, exhausted refugee, and touched Maria instantly. She didn’t read the article. She didn’t need to because the photograph told her everything she needed to know. That is the beginning of her Rapid Response Team story.

His head was just above the water; it felt like his eyes were looking at me. He was helpless. He was truly exhausted”

At the time, Maria was struggling with her own personal issues, but she says that that the image, taken by a Spanish photographer named Juan Medina, gave her a new perspective and changed her way of thinking. That’s when she decided to look for a new volunteering opportunity. Maria comes from a family that advocates community service. Her grandmother and great grandmother were recognized for their generosity and philanthropic work, and she has observed her father, a paediatrician, offer his services for free to those in need since the 1980s. She discovered Translators without Borders (TWB), which gave her the opportunity to help people like the man in Juan Medina’s photograph.

Joining the TWB Rapid Response Team

Maria is now a member of TWB’s Greek Rapid Response Team, translating news articles from the international and Greek media for our crisis response work. She also translates the regular Rumours factsheet on behalf of one of TWB’s key partners, Internews.

Maria says that this work is very satisfying for her. She understands how important it is to provide people with the right information in a language they can understand.

Many violent outbreaks, and the fire at the refugee settlement in Moria, Greece, reportedly started because people there were very agitated due to the spread of false rumours.”

Giving more people access to accurate information, by translating it into languages they easily understand, is a critical part of the work of TWB.

Maria’s blog

Maria lives in Brussels and in her spare time she maintains a blog called Great Places to Read a Book, which combines her love of travel, reading and photography. She still hopes to one day meet Juan Medina so she can let him know how a single photograph changed her life.

Blog AuthorBy Kate Murphy, Translators without Borders Volunteer 

On International Translation Day, we celebrate translators

International translation day

Today we celebrate International Translation Day, a day to recognize the incredible contribution that translators make to connecting worlds and bringing people closer to the information that they need. TWB thanks the thousands of translators who support and collaborate with Translators without Borders every day, helping us build a world where knowledge knows no language barriers.


celebrating one of our many translators

Since TWB started to respond to the European refugee crisis in November 2015, volunteer translators have been supporting our efforts through translation. Based in Nicosia, Cyprus, Maria Roussou is a member of the Rapid Response Team (RRT) for the Greek language, and she translates from English into Greek. Besides Arabic and Farsi, TWB also provides Greek translations of daily news and information on the refugee crisis for residents of Greece.

With Greece at the forefront of the crisis, Maria was strongly motivated to help. In her words, “The refugee crisis is yet another international disaster. I cannot begin to think what all these people are going through, physically and emotionally. Helping the refugees should not be considered as volunteering, but as an obligation.” Maria believes that information in their native language can greatly empower refugees, who are already in such a vulnerable position, and are facing numerous challenges and obstacles.

Joining the TWB translator team

Maria first heard about TWB through a course she took on translation business development. “A tutor mentioned the remarkable work of TWB, both on a humanitarian and on a professional level. I submitted my application
form
the same day!”
 At that time, the refugee crisis had already begun
and Maria immediately received a request to join a Rapid Response Team: “I said yes without hesitating, not even for a second: I was offering to help and they needed my help.”

From that moment, Maria remembers that she was guided through the process of working on an RRT: “I received instant and abundant help from the other volunteers. I felt a member of the team right away.” She and her team mostly translate news articles relating to the refugee crisis such as the situation at the borders and the way each country and the EU are reacting to the crisis. According to Maria, there is excellent collaboration within the team, which works quickly and efficiently. Even so, urgency should not compromise the quality of the translation: “As soon as you pick up a document or a part of it, you are committed to deliver it as soon as possible, with the best possible quality,” she explains.

“Translation is my passion and knowing that it can help people in need, makes it twice the pleasure”

Maria spends about an hour a day volunteering for TWB, depending on the workload of the team: “I try to make myself available… I know that helping even a little goes a long way. Besides, I really enjoy it.” 

Happy International Translation Day to all of our translators around the world!

To sign up as a volunteer with Translators without Borders, click here.

Blog AuthorBy Kate Murphy, Translators without Border volunteer

“Language can open doors to exhausted and hopeless people”

In September 2015, millions of people around the world were appalled at the image of a police officer carrying the body of two-year-old Alan Kurdi across a Turkish beach. The boy, originally from Syria, had drowned when a boat his family was travelling in from Turkey to Greece overturned, only minutes into their journey. A distraught father’s attempt to move his family from an untenable situation highlighted the urgent reality of the refugee crisis.

For many people, that photograph and the story behind it represented a turning point in their attitude to the emerging refugee crisis.

language opens doors

It was certainly a turning point for Roya Khoshnevis, who related strongly to the image. At the time, her son was a similar age to Alan and she was deeply distressed by the image and the tragic situation that it represented.

“The death of that baby boy was a big shock for me and I couldn’t stop crying when I heard the news. So I tried to find a way to help these people and their children. I wanted to help the refugees, and I found no better way than Translators without Borders, which let me support through their (Rapid Response Translation) team.”

As part of our RRT team of volunteers, Roya spends up to two hours a day translating material from English to her native Farsi. The translations are then made available to refugees after they arrive in Europe. Roya believes that language opens doors for refugees.

“Many of these refugees are ordinary people who are not able to speak any other language except their mother tongue,” she says. As translators we must help them to see the world through their language,”

As translators we must help them to see the world through their language. Language can open doors to exhausted and hopeless people

Asked about her most satisfying translation experiences, Roya notes that any translation that does not carry bad news is satisfying. She loves helping people receive the news that their families were rescued at sea, or reunited with loved ones.

Roya has lived her whole life in Mashhad, Iran. She studied English translation and works as an English teacher and freelance translator. She works a lot with children and young adults, and has a particular interest in translating children’s stories.

volunteering from a distance

As well as working as a teacher, translator and RRT volunteer, Roya is kept extra busy as the mother of a three-year-old boy. Because the RRT work is done via an online platform, volunteers contribute remotely, and at a time that best suits them. With a life as full as Roya’s, this gives important flexibility. Somehow, Roya still finds time to travel, watch movies and read books that help her to learn about different cultures and countries. Fascinated by languages, Roya studies a new one whenever she has a chance.

Do you want to help open doors? Apply to join the TWB Rapid Response Team on the TWB website.

Blog Author By Kate Murphy, Translators without Borders volunteer 

Responding to a crisis from home

 Volunteer translatorsSelima ben Chagra

“I think the world has a lot more to offer to refugees than it is currently giving them”

 

With a deep personal interest in human rights, politics and foreign languages, Selima ben Chagra is a freelance translator and interpreter (French-English and Arabic-English) focused on translating and transcreating advertisements and commercials.

When she heard about TWB’s European Refugee Crisis RESPONSE project…

… Selina signed up straight away. “I didn’t really think it through,” she confesses. “I just wanted to help.” “Being a refugee is disorienting enough, but when you add in the feeling of helplessness that comes from an inability to communicate, facilitating understanding becomes even more important,” she told us. 

Selina earned an MA in Translation and Interpreting from the University of Wisconsin-Milwaukee in 2015. Her experience as a translator and interpreter with the United Nations Development Program’s Regional Bureau for Arab States inspired Selima to work in the humanitarian field.  Since then her career has reflected her strong interest in international development and cooperation, and a passion for communication. Selina has spent the past fourteen years studying and working in the corporate, non-profit and inter-governmental sectors, including as a teacher of English, French and Arabic.


Volunteer translatorRawan Gharib

“Language offers both the charm of communication and the curse of ambiguity”

 

On an almost-daily basis, from her home in Giza in Egypt, Rawan translates media coverage of the European refugee crisis and its consequences into her native Arabic. She also provides people affected by the crisis with information on issues of more immediate relevance. In addition to things like weather forecasts, she translates information sheets that aim to clearly distinguish between truth and hearsay, and helps raise awareness of the risks of abuse by people smugglers, detention, or forced repatriation.

Rawan Gharib is a freelance translator and a creative writer, with a self-described “obsessive” hobby of music archiving. In addition to TWB, she also volunteers with Global Voices’ Lingua Project. While studying Hispanic Language and Literature at Cairo University, Rawan developed a passion for translation, and literature analysis and criticism. Her decision to get involved with TWB was intuitive, and her rationale is simple. “I’m a native Arabic speaker, a translator and a human; I felt it was my role to play.”

Rawan notes, “Language tends to be even more tricky and confusing in situations of fear or pressure. …Successful communication in such situations provides additional security, understanding and acceptance; which any refugee or immigrant needs.” 


VolunteerING

Selima and Rawan have dedicated over 50 hours each of volunteering time to Translators without Borders. If you would like to apply to become a Rapid Response translator, click here.

When the thinkers meet the doers – TWB in-kind sponsor Asian Absolute

Collaboration with in-kind sponsor Asian Absolute

Asian Absolute, the language services company, has been a valuable in-kind sponsor to Translators without Borders (TWB) since 2011, offering technical support and expertise for the organization website. We spoke to Henry Clough, Managing Director of Asian Absolute who told us about his experience collaborating with TWB.

“In 2011 I became aware of TWB through its presence at the Association of Translation Companies’ conference. We had been discussing within Asian Absolute how we could give back to society in a meaningful way, and I was immediately drawn to TWB – both its impressive achievements with the obvious commitment of the people involved, and also its relevance to what we do at Asian Absolute.”

“After a couple of email exchanges with Lori Thicke (the founder of TWB) it became apparent that there was a need within TWB which lay within Asian Absolute’s core expertise and I offered to put our web engineering team at the disposal of TWB.”

“We provide maintenance and updates for the website. Primarily this involves adding press releases and other external communications to the site, as well as updating the details of NGOs, sponsors and volunteers, and there’s some creative work from time to time developing new pages and functionality. The TWB team is very easy to work with and Asian Absolute is given the opportunity to contribute ideas towards the development of the digital presence, most recently during the planning for the new website.”  

Henry also talked a little about TWB’s new website. “The old site was built in Drupal and we’ve now migrated to WordPress. Our engineers are comfortable with both systems so for us the switch is just an exercise in developing new processes to reflect the new structure of the site.”

Finally, he describes his experience with TWB as, “Very positive”

The individuals at Asian Absolute who perform the tasks for
Translators without Borders enjoy having the opportunity to apply their skills to an endeavor which is making such a positive impact on the world, and our wider team is inspired by TWB’s mission.

Asian Absolute
The team at Asian Absolute with their TWB mugs.

“The people at TWB are great to work with, we are impressed by the professionalism and efficiency which we encounter, and reassuring us that the time we put in is well spent.”

The professional support TWB receives from Asian Absolute enables the organization to run one of its core outreach activities, the website.

More about Asian Absolute here.

Become a sponsor

Read more on the TWB website, if you or your organization want to become a TWB sponsor.

Blog AuthorBy Francesca Debernardis, former Translators without Borders Communication Intern

The TWB volunteer who translated 500k words

The first to translate 500k words

“When I try to explain to people what’s going on in Nord-Kivu or Haiti, they often ask me how do I know about it. Thanks to TWB, I have become more interested in situations that are not widely reported in the news.”

In March 2016, Eric Ragu became the first Translators without Borders (TWB) volunteer translator to reach the 500,000 translated words milestone. We caught up with Eric to hear about how he did it.

It means a lot! It means hundreds of hours of hard work, research and sometimes struggle to get to the right words.” Eric explained, when asked about his incredible achievement. “Now, my next target is to go beyond the 1 million words limit. I hope that I will get more people engaged with TWB, because currently some people seem surprised when I explain to them that I have translated 500,000 words for a NGO.”

The beginning

In 2011, Eric completed an MA in Translation Sciences from the University of Heidelberg after graduating with a BA in Applied Foreign Languages in France. He now works as a freelance translator from English and German into French with his partner, Annika Rathjens, in their common translation bureau Я & R Language Services near Hamburg in Germany. His passions are newspaper cartoons and non-mainstream progressive and ecology-oriented newspapers. Eric would like to open an alternative newspaper kiosk and organize a free library service as well as debates and cultural events to share this passion with others.

I found out about TWB in an ad on ProZ.com some years ago. At that time, I didn’t have much money but I wanted to get engaged and make a difference. I was fascinated by the idea and variety of topics covered by TWB so I decided to offer my expertise to organizations, big and small, that are striving to make this world a better place to live in.

A win-win situation

Eric feels proud to play a small part in fighting against diseases such as tuberculosis, malaria and leprosy, something his grandmother, a member of the French Association against Leprosy Foundation, Raoul Follereau, was also very passionate about. Translating for TWB has also been a learning experience for Eric: “I have become more sensitized to problems happening in regions that don’t get much media attention, or that affect people whose voice you do not hear in mainstream news channels. When I try to explain to people what’s going on in Nord-Kivu or Haiti, they often ask me how do I know about it. Thanks to TWB, I am interested in situations that are not widely reported in the news.”

Some people seem disinterested when I tell them about what I do, but I am confident in what I am doing,” said Eric, with a final quote: “Gandhi once said: At the beginning, they ignore you, then they laugh at you and finally, they imitate you.” And that’s how he became the first volunteer to translate 500k words.

Volunteer

Do you want to join Eric as a volunteer translator? Sign up at the TWB website.

Blog AuthorBy Francesca Debernardis, former Translators without Borders Communications Intern

A voice for both sides

Volunteer interview: Farideh colthart

More than 1 million migrants came to Europe in 2015, mostly from Syria but also Afghanistan, Iraq, Iran and Eritrea, amongst other countries. The majority arrived by sea with many experiencing traumatic journeys. Reception centers struggled to cope with the linguistic barriers, complicating efforts to help those seeking a safe haven. To help address this problem, Translators without Borders (TWB) is playing a significant role in the provision of translators and interpreters one of whom is Farideh Colthart, a native Farsi speaker with a professional background as an osteopath. Farideh’s medical expertise and legal knowledge mean that she has an invaluable skillset and can act as a link between asylum seekers and aid workers.

Helping refugees understand

Farideh is a regular visitor to Greece’s refugee camps in and around Athens. She explains, “Asylum seekers can be disorientated by an alien environment. They don’t understand the local language and are confused about how things work. Many cannot read or write, which makes things even more difficult. This can also be said for communication with people who speak dialects that Farsi- and Dari- speakers cannot understand. In these cases we have to seek help from others to interpret for us.

My work is with asylum seekers from Afghanistan and Iran,” she says, “aiding them to understand the asylum-seeking process. This work is immensely satisfying – particularly when I can see how I am helping make a difference. One initiative in which I was involved has proven particularly successful. This involved the design of a leaflet with a map of Athens on one side and key links on the other such as food or clothing points, showers, and medical services. The map had used words but also symbols for those who cannot read. On a subsequent visit to Athens I was able to see how helpful this was to new arrivals. It was so rewarding!

A voice for both sides

Born in Tehran and educated in the UK, Farideh empathizes with those parachuted into a very different cultural environment. Since qualifying as an interpreter she has devoted more and more time to helping asylum seekers. She has worked for TWB since 2015 when she was introduced to the organization through a colleague. Meanwhile, regular work for the UK Home Office, local councils and other agencies means that she travels around the country to support Afghans and Iranians who already have refugee status.

“This work is immensely satisfying – particularly when I can see how I am helping to make a difference.”

Through her work, Farideh has noticed many Afghan women struggling with bringing up their children in a westernized society when their lives at home still reflect a patriarchal culture. She said it can lead to family conflicts, feelings of loss of control and social alienation. Farideh explains that she seeks to help them with their day-to-day needs, whether related to housing, children’s education or health. “I also help to run a support group for women for the Refugee Council. This encourages integration through social activities. Through my work with councils and especially with TWB, every day I see the crucially important role of communication in improving people’s lives and life chances. Language matters and I can be a voice for both sides: those who need help and those who seek to help them.”

Blog AuthorBy Sarah Powell, Translators without Borders volunteer 

Making a difference to those affected by crisis

Volunteer translatorBashir Baqi

“The sense that people are genuinely helped by my translation makes me happy”

For more than 11 years, Bashir Baqi has translated a wide variety of texts between English and his native Farsi — from home appliance operating manuals, technical texts on philosophy, architecture, and psychology, to user interfaces, games, and Wikipedia pages. Bashir is also a freelance proof-reader and loves walking – whether by the ocean or through remote jungles.

A desire to help others

For the last few months, Bashir has donated up to twenty hours each week to the TWB European Refugee Crisis response project. He is driven by a desire to help other humans in the best way he can: giving them information in a language they understand. “The sense that people are genuinely helped by my translations makes me happy, and I wish I could do more,” he said. “Being able to do it as a volunteer, without egotism or obligation, gives me a positive feeling, and I would surely encourage other translators to try it too.”  

Bashir holds a Masters of Arts in Translation Studies from Iran’s Birjand University and a diploma in English from the Iran Language Institute. His clients have included the Iranian Ministry of Science, the Iranian police department, and various publishing companies.


volunteer profileOmid Xadem

 “I could see the pain of those who couldn’t communicate”

Omid Xadem, a Farsi-Dari-Tajik Persian linguist and researcher, is a member of the TWB Rapid Response Team in Europe. The current refugee situation is particularly personal for him. Omid traveled across Turkey for two months and kept seeing the same picture: refugee children working in shops, but unable to communicate. “In Konya, a city that is hosting a great number of Syrian refugees, I saw a little girl selling some handkerchiefs and other trinkets. She had nowhere to go, she didn’t seem to belong to anyone and she only spoke Arabic. I could see that she wanted help and to keep her dignity by working. And it really moved me,” relates Omid.

practical TranslatiONS

Omid joined TWB when the organization started looking for Farsi speakers for its Words of Relief program. With rich experience in translating and interpreting, Omid is working with the team on voice-over recordings, radio messages, written texts, reviews, and quality assurance. Materials that the team produces have very practical uses: updating refugees on the situation at the borders or about any impending complications, such as ferry strikes, informing them how to register and directing them to the right people – if they need a doctor or have lost their luggage, for example. Omid explains his work very simply: “lots of people on the ground are also volunteers. We are trying to make it easier for them to communicate with the refugees.”


INTERESTED IN VolunteerING

Bashir and Omid have dedicated over 50 hours each of volunteering time to Translators without Borders. If you would like to apply to become a Rapid Response translator, click here.

A translator is never too busy to help when it comes to translation

Translators without Borders responds to communications and language needs in humanitarian and development settings. This means providing vital information to people in need, in a language they can understand. We work with many talented, dedicated volunteer translators who help us to achieve our mission. This post presents one volunteer translator story out of many.


A volunteer translator story: Andrea Alvisi, one of our volunteers who has translated almost 15,000 words for non-profit organizations.

Q: What inspired you to volunteer for TWB?

A: When I approached TWB, I had already been selected by Amnesty International Italy as one of their official translators. I firmly believe that skilled linguists should devote part of their time to a good cause – I see volunteering my translation and interpreting services to charities and NGOs who cannot afford to do this at a fee as an integral part of my professional and personal development. TWB is probably one of the biggest names out there and it counts on thousands of translators all over the world in a wide variety of languages, which I find fascinating.

Q: How long have you been volunteering?

A: I joined the team a couple of years ago. So far I have translated over 14,000 words.

Q: How much time do you spend on doing translations for Translators without Borders?

A: I have a very busy life (don’t we all say that?), so unfortunately I cannot commit to very large jobs. However, I find I can easily fit their projects in my schedule and I usually sit down in the evening or at weekends to complete them. It would be very difficult for me to quantify the exact amount of time spent on each project, but I have to say the very generous deadlines don’t make it feel like a burden at all.

Q: Which language(s) do you translate from / into?

A: I translate from English into Italian.

Q: What types of texts have you translated?

A: When I started volunteering for TWB, I soon realised the majority of their assignments involve some technical jargon. Over the years, I have found myself translating reports of various technical natures pertaining to crisis management and corporate measures. For example, one assignment was to translate a letter to be sent out to various stakeholders for a high-profile football charity. I can honestly say every assignment is different and challenging in its own way.

Q: Have you learnt anything while translating for TWB?

A: Yes, a great deal. Most of the material I have tackled so far relates to the operations of the Red Cross and I have used the background information I gained through volunteering for TWB to apply for a volunteering interpreting position with the Red Cross itself. Volunteering as a translator for TWB also helps to keep your eyes peeled and see things through a different perspective. One of my assignments, for instance, made me think very hard about the difficulties faced by disabled football fans when they wish to take part in a match due the lack of suitable infrastructure in stadia. The world is your oyster, as they say, and it’s out there for you to discover. I feel TWB helps you to do so.

Join TWB

Do you want to join the TWB and create your own volunteer translator story? Sign up at the TWB website.

Blog AuthorBy Kate Murphy, translators without Borders volunteer