Category: Our Volunteers

Volunteer for 60 minutes per day, and you too can be a hero

Hanan Ben Nafa wishes she had learned about Translators without Borders years ago. “I’ve always been interested in translation, but I didn’t know where to start. I didn’t think twice about it once the opportunity came along.” Now, she spends 60 minutes working for TWB each day.

volunteering 60 minutes per day

As a member of the TWB Rapid Response Translation Team, Hanan now spends around an hour each day translating and editing crisis response content from English to Arabic.

Volunteering with TWB is instantly rewarding for Hanan, she says, knowing that many refugees will be helped by the information that she translates. The most satisfying work, she feels, has been short texts that give detailed instructions to refugees on specific issues such as where to find their registration number or where their full-registration appointments will be held.

“Such information is very basic,” Hanan says, “yet it’s crucial and needs to be correct so that the refugees feel that their case is progressing. In such situations, I am sure that our help is going to have an instant impact on someone’s well-being.”

personal gains

Having the opportunity to help others is exciting for Hanan, but she is also enthusiastic about what she gains from it personally. She believes that she has become a better translator and editor, and also feels more aware of the refugee situation.

“Before, I honestly did not follow news related to refugees very closely,” she confesses. “The articles we work on are usually not found on mainstream news portals, so I have the chance to read updates about the refugee crisis and what is being done to address it. Now I’m more informed and have more empathy.”

In 2009, Hanan moved from Libya to the United Kingdom, where she is currently completing a PhD in Sociolinguistics. When she first arrived in England, her English language skills were, as she says, “adequate”, but she struggled a lot with the regional accent. Even though now she is fluent in English, Hanan still faltered recently when she was a patient in the Accident and Emergency unit of her local hospital. She realized how stress can affect one’s ability to communicate clearly, and found herself wondering how a patient who does not speak the local language might feel in such a situation.

“Being in hospital made me realise that there is nothing luxurious about providing refugees with information in their first language. They need it to be able to make informed decisions about their lives”

Hanan knows that her occasional frustrations with English are different to the frustration a refugee might feel when they cannot communicate with an asylum officer, for example.

“While my frustration was triggered by a need for integration, theirs is triggered by a need for survival,” she says. “I cannot imagine how refugees feel, waiting in front of closed doors and borders with no acknowledgement of their right for a peaceful life. The last thing they should be facing is more distress because of a lack of correct information that could be easily solved with some collaboration and patience.“

Want to volunteer?

Do you want to join Hanan for 60 minutes – or just any minute – translating for TWB? Apply for a position in our volunteer translator community here.

Blog AuthorBy Kate Murphy, Translators without Borders volunteer 

On Our Bikes – inspiration to give and to get fit!

Raising awareness while getting fit

“Let’s grab our helmets, flasks and cameras, get on our bikes and support TWB! A great way to show others that translation really matters. In many parts of the world it saves people’s lives”

In 2012, Marek Gawrysiak, co-founder and managing partner of translation agency TextPartner in Katowice, Poland, met representatives of Translators without Borders (TWB). Fired with enthusiasm about the organization’s mission to see a world that knows no language barriers, Marek wanted to help sponsor the Fund-a-Translator program in Kenya. He, his wife Ewa and a colleague, Lucjan, share a passion for mountain biking, so they decided to organize a long-distance, sponsored cycle under the banner of OnOurBikes.info, to fundraise for TWB. “We were thinking we should do something a little bit crazy which could attract more interest to the cause,” explains Marek. So far, TextPartner’s OnOurBikes sponsored cycle rides have raised over $20,000 for TWB, funding the training of 20 translators in Kenya.

Raising awareness of TWB

To raise awareness of TWB among the wider translating community, the TextPartner team approached John Terninko, Executive Director of the European Language Industry Association (ELIA), which runs a major annual international networking conference. In 2012 the venue was to be Budapest. Marek suggested organizing a 440 km, circular cycle tour, starting in Katowice, which would reach Budapest in time for the conference, and they would flag up the fundraising initiative to participants at the ELIA conference.

John supported the proposal and the first to join the team was Michal Kmet from Lexika in Slovakia who was joined by Raymund Prins from Global Textware in the Netherlands, a former professional cyclist, who helped organize the tour. Both became sponsors and the tour went ahead with 21 further sponsors signing up during the ELIA stopover.

“ELIA’s leaders have always supported TWB and our fundraising initiatives”,
says Marek. The ELIA community includes friends, sponsors and cycling
enthusiasts.  “ELIA Networking Days help us gain international recognition as a business as well as raising awareness for our support to TWB. A big thanks to them for their continued support!” adds Marek.

Fundraiser in Berlin
On Our Bikes in Berlin

“Our fantastic TextPartner team of in-house linguists are also enthusiastic supporters.We would not have been able to leave the office for so long had they not been so supportive and well-organized. While the major part of our business involves linguistic services aimed at central European languages, with the strongest focus on our mother tongue, Polish, we also have a DTP department and a print shop where we produce books, brochures and magazines, business cards and laser-marked pencils. We make some of those for Translators without Borders, providing further in-kind sponsorship.”

OnOurBikes makes its mark!

Following the success of 2012, the OnOurBikes tour became an annual event. 2013 was even more ambitious, with a 600 km circuit taking in Ukraine, Romania, Hungary and Slovakia. This was followed in 2014 by the Baltic Route, cycling from Poland through Lithuania, Latvia, and Estonia; with participants taking ferries to extend the trip through Finland and Sweden before returning to Poland – a total distance of 2,300 km! In 2015, the Capitals’ Route included Dublin, London, Brussels, Amsterdam and Berlin. Some participants cycle the whole route, others just join part of it, so the event is exceptionally sociable and fun. During all the tours, bridges and borders are crossed and friendships formed.

In terms of training, Marek explains “our bike rides usually start in spring, so our training takes place in the winter. Surprisingly, the training is fun! We
typically skip lunch to cycle in the woods, in below zero temperatures. We use
spiky tyres for the necessary grip, especially on snow and ice. The woods
are full of wildlife and very quiet at that time. We’d miss the training if we
didn’t have it.”

On Our Bikes Fundraiser
Selfie on the road

“Our next ‘grand tour’ will be in 2017, setting off from Lake Garda in
Italy, then, via Venice, over to Slovenia, Croatia, Hungary – with a stopover
for MemoQ fest -on to Slovakia and back to Poland. But there are events in 2016 too.We are very excited that groups such as Zelenka and Ciklopea are keen to join our new Around the World initiative! The idea is to connect multiple smaller cycling events all around the world in the single aim of supporting TWB’s work. We already have three prospective teams, and more indicating they would like to participate. If anyone else feels ready to join us, please get in touch now!”

Translation saves lives

The TextPartner team promote an important message when cycling and raising awareness – emphasizing that translation really matters. It saves people’s lives in many parts of the world. It lifts them out of poverty and empowers them with knowledge. This message is on their banners, leaflets and in their interviews with the media. Marek remarks “Our cycle tours are a call to action to other cyclists worldwide. Let’s grab our helmets, flasks and cameras, get on our bikes and support TWB! It is a great way to show others that translation really matters and that in many parts of the world it saves people’s lives!”

Blog AuthorBy Sarah Powell, Translators without Borders volunteer 

Translating knowledge into practice – Dr Subas Chandra Rout on why #LanguageMatters in medicine

How does an orthopedic surgeon find the time to volunteer to translate 315,000 words of medical information – and why?

This week I spoke to Dr Subas Chandra Rout from his home in the Indian state of Odia. Since 2012, Dr Subas has been translating medical content from Wikipedia medical articles from English to Odia so that the people of even remote villages can get basic information about health and diseases using just a smartphone. Odia is a regional language spoken in India by over 40 million people, and Dr Subas is intent on getting simple yet critical medical information to Odia speaking communities; from Zika prevention messages to ways to recognize diabetes, to the dangers of diarrhea.

Helping by translating knowledge

It all started when Dr Subas was asked to translate an article about malaria on Wikipedia. He did it because he knew that people were not generally very conversant on medical topics, although these topics affected them greatly. When he studied medicine, it was through English, and he learned thousands of new technical terms. As a consequence, he found himself then having to learn those thousands of terms in the regional language of his patients so that he could communicate his knowledge across the language divide. This was not always easy, as some languages are often not as well equipped with medical terms as is English. Despite the difficulties, the doctor persisted, and today he continues to break down the barriers to information by translating for Translators without Borders (TWB).

When I asked him how he manages to find time to complete so many medical translations, he said:

“There is a proverb – where there is will; there is a way. I have a will to feed the Odia speaking people with medical knowledge and I will do it until my end.  Time is no barrier.”

He sees Translators without Borders as “a medium that transcends the barrier of space and time” to provide people access to unlimited and accurate medical knowledge.

While talking about the impact he thinks his translations have had on the Odia speaking community, Dr Subas replied that he has witnessed an increase in the number of people who are now aware of the availability of medical articles in their own language. “My labor is starting to bring color,” he said, “Some of the topics have adorned the pages of local newspapers. I am sure that 40 million people will gradually be knowledgeable in basic medicine.”

Translation for Wikipedia

Do you want to participate by translating knowledge? Read more about translation for Wikipedia on the Wikipedia website.

Blog AuthorBy Caterina Marcellini, Translators without Borders Communications Officer

“His head was just above the water; it felt like his eyes were looking at me”

a TWB Rapid Response Team story

It has often been said that a picture paints a thousand words. For Maria Bountali, a single photograph not only painted a thousand words; it changed her life. The photograph, which accompanied an online article entitled “The Horrors of the Sea,” showed a desperate, exhausted refugee, and touched Maria instantly. She didn’t read the article. She didn’t need to because the photograph told her everything she needed to know. That is the beginning of her Rapid Response Team story.

“His head was just above the water; it felt like his eyes were looking at me. He was helpless. He was truly exhausted”

At the time, Maria was struggling with her own personal issues, but she says that that the image, taken by a Spanish photographer named Juan Medina, gave her a new perspective and changed her way of thinking. That’s when she decided to look for a new volunteering opportunity. Maria comes from a family that advocates community service. Her grandmother and great grandmother were recognized for their generosity and philanthropic work, and she has observed her father, a paediatrician, offer his services for free to those in need since the 1980s. She discovered Translators without Borders (TWB), which gave her the opportunity to help people like the man in Juan Medina’s photograph.

Joining the TWB Rapid Response Team

Maria is now a member of TWB’s Greek Rapid Response Team, translating news articles from the international and Greek media for our crisis response work. She also translates the regular Rumours factsheet on behalf of one of TWB’s key partners, Internews.

Maria says that this work is very satisfying for her. She understands how important it is to provide people with the right information in a language they can understand.

“Many violent outbreaks, and the fire at the refugee settlement in Moria, Greece, reportedly started because people there were very agitated due to the spread of false rumours.”

Giving more people access to accurate information, by translating it into languages they easily understand, is a critical part of the work of TWB.

Maria’s blog

Maria lives in Brussels and in her spare time she maintains a blog called Great Places to Read a Book, which combines her love of travel, reading and photography. She still hopes to one day meet Juan Medina so she can let him know how a single photograph changed her life.

Blog AuthorBy Kate Murphy, Translators without Borders Volunteer 

On International Translation Day, we celebrate translators

International translation day

Today we celebrate International Translation Day, a day to recognize the incredible contribution that translators make to connecting worlds and bringing people closer to the information that they need. TWB thanks the thousands of translators who support and collaborate with Translators without Borders every day, helping us build a world where knowledge knows no language barriers.

celebrating one of our many translators

Since TWB started to respond to the European refugee crisis in November 2015, volunteer translators have been supporting our efforts through translation. Based in Nicosia, Cyprus, Maria Roussou is a member of the Rapid Response Team (RRT) for the Greek language, and she translates from English into Greek. Besides Arabic and Farsi, TWB also provides Greek translations of daily news and information on the refugee crisis for residents of Greece.

With Greece at the forefront of the crisis, Maria was strongly motivated to help. In her words, “The refugee crisis is yet another international disaster. I cannot begin to think what all these people are going through, physically and emotionally. Helping the refugees should not be considered as volunteering, but as an obligation.” Maria believes that information in their native language can greatly empower refugees, who are already in such a vulnerable position, and are facing numerous challenges and obstacles.

Joining the TWB translator team

Maria first heard about TWB through a course she took on translation business development. “A tutor mentioned the remarkable work of TWB, both on a humanitarian and on a professional level. I submitted my application
form the same day!” At that time, the refugee crisis had already begun
and Maria immediately received a request to join a Rapid Response Team: “I said yes without hesitating, not even for a second: I was offering to help and they needed my help.”

From that moment, Maria remembers that she was guided through the process of working on an RRT: “I received instant and abundant help from the other volunteers. I felt a member of the team right away.” She and her team mostly translate news articles relating to the refugee crisis such as the situation at the borders and the way each country and the EU are reacting to the crisis. According to Maria, there is excellent collaboration within the team, which works quickly and efficiently. Even so, urgency should not compromise the quality of the translation: “As soon as you pick up a document or a part of it, you are committed to deliver it as soon as possible, with the best possible quality,” she explains.

“Translation is my passion and knowing that it can help people in need, makes it twice the pleasure”

Maria spends about an hour a day volunteering for TWB, depending on the workload of the team: “I try to make myself available… I know that helping even a little goes a long way. Besides, I really enjoy it.” 

Happy International Translation Day to all of our translators around the world!

To sign up as a volunteer with Translators without Borders, click here.

Blog AuthorBy Kate Murphy, Translators without Border volunteer

“Language can open doors to exhausted and hopeless people”

In September 2015, millions of people around the world were appalled at the image of a police officer carrying the body of two-year-old Alan Kurdi across a Turkish beach. The boy, originally from Syria, had drowned when a boat his family was travelling in from Turkey to Greece overturned, only minutes into their journey. A distraught father’s attempt to move his family from an untenable situation highlighted the urgent reality of the refugee crisis.

For many people, that photograph and the story behind it represented a turning point in their attitude to the emerging refugee crisis.

language opens doors

It was certainly a turning point for Roya Khoshnevis, who related strongly to the image. At the time, her son was a similar age to Alan and she was deeply distressed by the image and the tragic situation that it represented.

“The death of that baby boy was a big shock for me and I couldn’t stop crying when I heard the news. So I tried to find a way to help these people and their children. I wanted to help the refugees, and I found no better way than Translators without Borders, which let me support through their (Rapid Response Translation) team.”

As part of our RRT team of volunteers, Roya spends up to two hours a day translating material from English to her native Farsi. The translations are then made available to refugees after they arrive in Europe. Roya believes that language opens doors for refugees.

“Many of these refugees are ordinary people who are not able to speak any other language except their mother tongue,” she says. As translators we must help them to see the world through their language,”

“As translators we must help them to see the world through their language. Language can open doors to exhausted and hopeless people”

Asked about her most satisfying translation experiences, Roya notes that any translation that does not carry bad news is satisfying. She loves helping people receive the news that their families were rescued at sea, or reunited with loved ones.

Roya has lived her whole life in Mashhad, Iran. She studied English translation and works as an English teacher and freelance translator. She works a lot with children and young adults, and has a particular interest in translating children’s stories.

volunteering from a distance

As well as working as a teacher, translator and RRT volunteer, Roya is kept extra busy as the mother of a three-year-old boy. Because the RRT work is done via an online platform, volunteers contribute remotely, and at a time that best suits them. With a life as full as Roya’s, this gives important flexibility. Somehow, Roya still finds time to travel, watch movies and read books that help her to learn about different cultures and countries. Fascinated by languages, Roya studies a new one whenever she has a chance.

Do you want to help open doors? Apply to join the TWB Rapid Response Team on the TWB website.

Blog Author By Kate Murphy, Translators without Borders volunteer 

Responding to a crisis from home

 Volunteer translatorsSelima ben Chagra

“I think the world has a lot more to offer to refugees than it is currently giving them”

 

With a deep personal interest in human rights, politics and foreign languages, Selima ben Chagra is a freelance translator and interpreter (French-English and Arabic-English) focused on translating and transcreating advertisements and commercials.

When she heard about TWB’s European Refugee Crisis RESPONSE project…

… Selina signed up straight away. “I didn’t really think it through,” she confesses. “I just wanted to help.” “Being a refugee is disorienting enough, but when you add in the feeling of helplessness that comes from an inability to communicate, facilitating understanding becomes even more important,” she told us. 

Selina earned an MA in Translation and Interpreting from the University of Wisconsin-Milwaukee in 2015. Her experience as a translator and interpreter with the United Nations Development Program’s Regional Bureau for Arab States inspired Selima to work in the humanitarian field.  Since then her career has reflected her strong interest in international development and cooperation, and a passion for communication. Selina has spent the past fourteen years studying and working in the corporate, non-profit and inter-governmental sectors, including as a teacher of English, French and Arabic.

Volunteer translatorRawan Gharib

“Language offers both the charm of communication and the curse of ambiguity”

 

On an almost-daily basis, from her home in Giza in Egypt, Rawan translates media coverage of the European refugee crisis and its consequences into her native Arabic. She also provides people affected by the crisis with information on issues of more immediate relevance. In addition to things like weather forecasts, she translates information sheets that aim to clearly distinguish between truth and hearsay, and helps raise awareness of the risks of abuse by people smugglers, detention, or forced repatriation.

Rawan Gharib is a freelance translator and a creative writer, with a self-described “obsessive” hobby of music archiving. In addition to TWB, she also volunteers with Global Voices’ Lingua Project. While studying Hispanic Language and Literature at Cairo University, Rawan developed a passion for translation, and literature analysis and criticism. Her decision to get involved with TWB was intuitive, and her rationale is simple. “I’m a native Arabic speaker, a translator and a human; I felt it was my role to play.”

Rawan notes, “Language tends to be even more tricky and confusing in situations of fear or pressure. …Successful communication in such situations provides additional security, understanding and acceptance; which any refugee or immigrant needs.” 

VolunteerING

Selima and Rawan have dedicated over 50 hours each of volunteering time to Translators without Borders. If you would like to apply to become a Rapid Response translator, click here.

When the thinkers meet the doers – TWB in-kind sponsor Asian Absolute

Collaboration with in-kind sponsor Asian Absolute

Asian Absolute, the language services company, has been a valuable in-kind sponsor to Translators without Borders (TWB) since 2011, offering technical support and expertise for the organization website. We spoke to Henry Clough, Managing Director of Asian Absolute who told us about his experience collaborating with TWB.

“In 2011 I became aware of TWB through its presence at the Association of Translation Companies’ conference. We had been discussing within Asian Absolute how we could give back to society in a meaningful way, and I was immediately drawn to TWB – both its impressive achievements with the obvious commitment of the people involved, and also its relevance to what we do at Asian Absolute.”

“After a couple of email exchanges with Lori Thicke (the founder of TWB) it became apparent that there was a need within TWB which lay within Asian Absolute’s core expertise and I offered to put our web engineering team at the disposal of TWB.”

“We provide maintenance and updates for the website. Primarily this involves adding press releases and other external communications to the site, as well as updating the details of NGOs, sponsors and volunteers, and there’s some creative work from time to time developing new pages and functionality. The TWB team is very easy to work with and Asian Absolute is given the opportunity to contribute ideas towards the development of the digital presence, most recently during the planning for the new website.”  

Henry also talked a little about TWB’s new website. “The old site was built in Drupal and we’ve now migrated to WordPress. Our engineers are comfortable with both systems so for us the switch is just an exercise in developing new processes to reflect the new structure of the site.”

Finally, he describes his experience with TWB as, “Very positive”

The individuals at Asian Absolute who perform the tasks for
Translators without Borders enjoy having the opportunity to apply their skills to an endeavor which is making such a positive impact on the world, and our wider team is inspired by TWB’s mission.

Asian Absolute
The team at Asian Absolute with their TWB mugs.

“The people at TWB are great to work with, we are impressed by the professionalism and efficiency which we encounter, and reassuring us that the time we put in is well spent.”

The professional support TWB receives from Asian Absolute enables the organization to run one of its core outreach activities, the website.

More about Asian Absolute here.

Become a sponsor

Read more on the TWB website, if you or your organization want to become a TWB sponsor.

Blog AuthorBy Francesca Debernardis, former Translators without Borders Communication Intern

The TWB volunteer who translated 500k words

The first to translate 500k words

“When I try to explain to people what’s going on in Nord-Kivu or Haiti, they often ask me how do I know about it. Thanks to TWB, I have become more interested in situations that are not widely reported in the news.”

In March 2016, Eric Ragu became the first Translators without Borders (TWB) volunteer translator to reach the 500,000 translated words milestone. We caught up with Eric to hear about how he did it.

“It means a lot! It means hundreds of hours of hard work, research and sometimes struggle to get to the right words.” Eric explained, when asked about his incredible achievement. “Now, my next target is to go beyond the 1 million words limit. I hope that I will get more people engaged with TWB, because currently some people seem surprised when I explain to them that I have translated 500,000 words for a NGO.”

The beginning

In 2011, Eric completed an MA in Translation Sciences from the University of Heidelberg after graduating with a BA in Applied Foreign Languages in France. He now works as a freelance translator from English and German into French with his partner, Annika Rathjens, in their common translation bureau Я & R Language Services near Hamburg in Germany. His passions are newspaper cartoons and non-mainstream progressive and ecology-oriented newspapers. Eric would like to open an alternative newspaper kiosk and organize a free library service as well as debates and cultural events to share this passion with others.

“I found out about TWB in an ad on ProZ.com some years ago. At that time, I didn’t have much money but I wanted to get engaged and make a difference. I was fascinated by the idea and variety of topics covered by TWB so I decided to offer my expertise to organizations, big and small, that are striving to make this world a better place to live in.”

A win-win situation

Eric feels proud to play a small part in fighting against diseases such as tuberculosis, malaria and leprosy, something his grandmother, a member of the French Association against Leprosy Foundation, Raoul Follereau, was also very passionate about. Translating for TWB has also been a learning experience for Eric: “I have become more sensitized to problems happening in regions that don’t get much media attention, or that affect people whose voice you do not hear in mainstream news channels. When I try to explain to people what’s going on in Nord-Kivu or Haiti, they often ask me how do I know about it. Thanks to TWB, I am interested in situations that are not widely reported in the news.”

“Some people seem disinterested when I tell them about what I do, but I am confident in what I am doing,” said Eric, with a final quote: “Gandhi once said: At the beginning, they ignore you, then they laugh at you and finally, they imitate you.” And that’s how he became the first volunteer to translate 500k words.

Volunteer

Do you want to join Eric as a volunteer translator? Sign up at the TWB website.

Blog AuthorBy Francesca Debernardis, former Translators without Borders Communications Intern

A voice for both sides

Volunteer interview: Farideh colthart

More than 1 million migrants came to Europe in 2015, mostly from Syria but also Afghanistan, Iraq, Iran and Eritrea, amongst other countries. The majority arrived by sea with many experiencing traumatic journeys. Reception centers struggled to cope with the linguistic barriers, complicating efforts to help those seeking a safe haven. To help address this problem, Translators without Borders (TWB) is playing a significant role in the provision of translators and interpreters one of whom is Farideh Colthart, a native Farsi speaker with a professional background as an osteopath. Farideh’s medical expertise and legal knowledge mean that she has an invaluable skillset and can act as a link between asylum seekers and aid workers.

Helping refugees understand

Farideh is a regular visitor to Greece’s refugee camps in and around Athens. She explains, “Asylum seekers can be disorientated by an alien environment. They don’t understand the local language and are confused about how things work. Many cannot read or write, which makes things even more difficult. This can also be said for communication with people who speak dialects that Farsi- and Dari- speakers cannot understand. In these cases we have to seek help from others to interpret for us.”

“My work is with asylum seekers from Afghanistan and Iran,” she says, “aiding them to understand the asylum-seeking process. This work is immensely satisfying – particularly when I can see how I am helping make a difference. One initiative in which I was involved has proven particularly successful. This involved the design of a leaflet with a map of Athens on one side and key links on the other such as food or clothing points, showers, and medical services. The map had used words but also symbols for those who cannot read. On a subsequent visit to Athens I was able to see how helpful this was to new arrivals. It was so rewarding!“

A voice for both sides

Born in Tehran and educated in the UK, Farideh empathizes with those parachuted into a very different cultural environment. Since qualifying as an interpreter she has devoted more and more time to helping asylum seekers. She has worked for TWB since 2015 when she was introduced to the organization through a colleague. Meanwhile, regular work for the UK Home Office, local councils and other agencies means that she travels around the country to support Afghans and Iranians who already have refugee status.

“This work is immensely satisfying – particularly when I can see how I am helping to make a difference.”

Through her work, Farideh has noticed many Afghan women struggling with bringing up their children in a westernized society when their lives at home still reflect a patriarchal culture. She said it can lead to family conflicts, feelings of loss of control and social alienation. Farideh explains that she seeks to help them with their day-to-day needs, whether related to housing, children’s education or health. “I also help to run a support group for women for the Refugee Council. This encourages integration through social activities. Through my work with councils and especially with TWB, every day I see the crucially important role of communication in improving people’s lives and life chances. Language matters and I can be a voice for both sides: those who need help and those who seek to help them.”

Blog AuthorBy Sarah Powell, Translators without Borders volunteer