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What you didn’t know about languages that matter in the European refugee crisis

In April 2017, Translators without Borders carried out a study to analyze what might be causing the language and communication barriers that exist in the context of the ongoing humanitarian migration crisis in Greece. A striking feature of this crisis is the wide range of languages and ethnicities involved. Approximately 95 percent of the refugees and migrants who arrived in Greece in 2015 and 2016 came from seven countries: Syria, Afghanistan, Iraq, Pakistan, Iran, the Democratic Republic of the Congo (DRC), and Algeria. They represent the diversity of ethnic groups in those countries and speak an array of languages and dialects.

Arabic, Dari, Farsi, Kurmanji, and Sorani speaking migrants were interviewed about how they access important information such as where to access medical care and asylum procedures. 88 per cent of respondents said that they preferred to receive information in their mother tongue. However, humanitarian aid workers are not always fully equipped to deal with the language complexities that characterize this crisis. Following the research, it was clear that humanitarian workers didn’t always know what languages they were serving, and didn’t always know which languages could be understood by whom. Knowledge of the languages spoken by migrants from different countries can present a major obstacle to the effectiveness of their work and hence, the effectiveness of the response.

Translators without Borders has created detailed language fact sheets to be used as a resource by aid workers in Greece with information on Arabic, Dari and Farsi, and Kurdish dialects – the languages spoken by the majority of refugees and migrants in Greece.

Thanks to the help of TWB translators, the language sheets are now available as free resources in English, Greek, and Italian on the TWB website.

Cover image by Karim Kai Ani.

test your knowledge

How much do you know about the languages spoken by the refugee population in Greece?

[wp_quiz id=”1452″]

Arabic Factsheet Dari and Farsi Factsheet Kurdish Factsheet

About TWB Words of Relief

Translators without Borders started responding to the European refugee crisis in 2015, providing much-needed language services such as the rapid translation of content for partners working in the response; training for humanitarians, translators and interpreters (professional and aspiring); setting up a language working group; establishing a humanitarian interpreter roster; and, conducting research on language and comprehension. TWB’s Words of Relief service continues to operate in Greece today. For more information and to volunteer or donate, please visit the TWB website or follow us on Twitter at @TranslatorsWB and Facebook.

The voice of the vulnerable: A special kind of courage

Celebrating the humanitarian interpreter on World Refugee Day

Imagine it is your sole responsibility to ensure that a vulnerable person’s voice is heard and understood. A refugee who has seen more than you can imagine. A refugee who may need to go to the hospital or an asylum interview, or a therapy session. You are not a doctor, a lawyer or a psychologist. You are the voice. You are the interpreter!

Interpreters for refugees are taught to be the invisible voice – accurately portray the meaning of each person’s words to the other party without interpretation or added commentary.

Simple, right? Not at all.

I had finished interpreting half of an especially intense therapy session with a Syrian refugee mother of three. It was probably the third session of the day – a very long day of concentration and sorrow. I was sitting in the bathroom wiping my tears, trying to find the strength to go back inside and finish the session.

refugee day mother daughter — Refugee Processing Center. Image by Karim Kai Ani @karimkai

She was a Syrian mother of two girls and a boy, who had managed to reach Greece with the help of a smuggler. I will call her Amal, which means hope in Arabic (her real name is protected). She entered the clinic very stressed, asking to see a psychologist right away. In her arms, she carried one of her daughters, burns covering her face and head. Amal frantically explained in Arabic that a missile fell right on top of their house, destroying her little daughter’s room, burning her entire face and hair. I interpreted as quickly as I could, my eyes fixed on the little girl’s sad face. I struggled to focus on her mother’s words.

Amal continued. Shortly after the bomb hit their home, Amal and her husband felt they needed to act. Their daughter’s pain broke their hearts. “I just wanted to brush her hair again. It had all been burnt away,” Amal explained to me.

Her husband decided to smuggle himself into Europe to find a country that could offer his daughter surgery. Amal was left with three kids all on her own. She spoke of her fear, worrying every day that another missile would hit their home and kill them. She told me that she did not sleep for days, wondering what she would do if it happened again. She wept and shouted.

“I have only two arms….I can run and save only two. Which one would I have to leave behind?”

I paused. I tried to interpret her sentence, but the words would not come out. As a mother of two myself, I suddenly couldn’t be the invisible interpreter just relaying the story. My eyes welled up; I felt I needed to hug her, tell her how sorry I was that she had to go through this, but, of course, that is not allowed. I didn’t want her to see me cry – and I must maintain my professionalism. I asked to be excused by the psychologist; she nodded right away. And then there I was, in that bathroom bursting with tears. Maybe it wasn’t a good idea to go back in again. But I thought of Amal, desperate to feel relieved from her pain. I thought to myself that I had to find a way to make myself invisible or to imagine myself as a machine that merely translates words, not traumas or feelings. So I entered the room and returned to my work.

A few months later Amal was reunited with her husband in Germany. I still wonder what happened to Amal and her family. Were they finally able to do that surgery? How is their life there? I will never find out, I guess….

Today on World Refugee Day we recognize and remember that refugees need more than just food and shelter. In a world where, every day, people are forced to leave their homes behind, we must remember that they need support at the right time, in the right language and from someone they feel they can trust. The importance of professional interpreting must not be overlooked. Interpreters need strong language skills, to convey meaning between very different languages. But, just as importantly, they must also be trained to work in highly stressful and emotional settings. They must be the voice for refugees while remaining detached and professional. They will encounter harrowing stories of death, sickness, and assault – and then go back the next day and hear more. They must avoid ethical breaches and protect the vulnerable. I am proud to be a humanitarian interpreter and to be part of the TWB team who developed this important Guide to Humanitarian Interpreting to support humanitarian field managers, interpreters and cultural mediators in their daily interactions and responsibilities. Language Matters!

Donate now and help us train humanitarian interpreters

This blog post is also available in the following languages:

Italiano Ελληνικά Français Español العربية

Julie Jalloul, Translators without Borders Project Officer, is a humanitarian interpreter. Currently, she works with the TWB Words of Relief crisis response team, focused on the European refugee crisis response, developing open source tools to guide and train interpreters on working in humanitarian settings.

The TWB translator community survey results are out!

Translators without Borders (TWB) recently carried out a survey of our translator community. The survey received 168 responses, and it gave some valuable insights into the experiences of volunteer translators and what motivates them as a community.

We have highlighted here five of the most interesting findings from the survey.

1. our translators are mostly motivated by helping others.

An overwhelming majority (97%) of translators said they volunteer because they like helping others and contributing to a good cause.

While career development, increased professional visibility, and interesting projects were also mentioned as some of the benefits of volunteering with TWB, our volunteer community is primarily driven by the desire to help people in need and work for humanitarian causes.

“Recognition is always nice. However, I really don’t need any more incentives. I’m motivated by something which has nothing to do with rewards.”

2. our translators are embracing technology.

Nearly 40% of respondents have had the opportunity to work on Kató, the new and improved TWB translation platform that enables online collaboration and allows translators to use translation memory and glossary tools.

Most of our translators are familiar with Computer-Assisted Translation tools and use them in their work. This has produced some discussion about the advantages and disadvantages of translation technology.

According to our translators, the top advantages of doing work on an online platform are:

better quality and consistency
easier collaboration and sharing
the use of translation memory and glossaries
better translation workflow

survey of translator community — The advantages of Computer-Assisted Translation tools according to TWB volunteers

Some of the downsides include translators’ preference to use their own tools while working, specific technical requirements (such as using a particular browser for translation), and the need to have online connectivity to do work.

Generally TWB translators are open to trying new tools and approaches in their work and have also been very generous with providing suggestions and feedback on these tools.

3. our translators are open to collaboration on projects.

Translation is often seen as a solitary endeavor, although modern technology may be changing that. In fact, many of our volunteers expressed interest in online collaboration, citing the following reasons as the top advantages of working together as translators:

4. TWB volunteers care DEEPLY about translation quality.

Many of the responses from our translators focused on ensuring good translation quality, whether through proofreading, feedback, or consistency checks.

This shows that our translators care a lot about the quality of their work and are proactively looking to improve it. In fact, over half of our translators said that receiving translation feedback and corrections from colleagues is important to them.

We recognize that comments from colleagues are particularly valuable to translators. Not only can this be a good source of specific, positive feedback (“Please keep doing what you’re doing, it’s great!”), but it also provides opportunities for growth and improvement (“Here is what you can do even better”).

We are looking for ways to provide regular feedback to our translators and will be sure to incorporate the suggestions of our volunteers about quality and collaboration into our new initiatives.

5. We heard your feedback!

Many of our translators said they appreciate recognition for their work, be it a word of thanks from the partners, visibility of how their translations are benefiting others, or, occasionally, acknowledgment in the form of recommendations or endorsements.

Recognizing this, we encourage our non-profit partners to leave feedback for translators as much as possible, and we are also looking for other ways to recognize the efforts of our volunteer translators, such as through translator appreciation initiatives and by featuring translators in our Volunteer Profiles on the TWB website.

We will continue using the feedback from this survey as we develop our translator community initiatives. It is important to us that our translators feel engaged and appreciated, and that they see Translators without Borders as a source of meaningful, interesting work.

Please stay tuned for more updates about our volunteer translator community. If you are a translator, we would encourage you to join our TWB Translator Volunteers Facebook private group, and if you would like to give us specific feedback or ask a question, you can always write to [email protected].

Until next time!

Apply here to become a TWB volunteer

By Marina Khonina, Translation Quality and Community Manager

MultiLingual – Getting Creative with CSR

“When all is said and done, and we look back at our lives, we can say ‘We did this.’”

Raising awareness is crucial for non-profit organizations seeking to inspire social conscious about important issues, and to encourage volunteering and sponsorship. Key to this inspiration is the impact of their digital presence, yet non-profits do not always have sufficient in-house technical expertise necessary to maximize the potential of digital marketing tools. Fortunately, Translators without Borders (TWB) has a powerful asset in this respect. Idaho-based MultiLingual Computing, Inc. not only hosts and supports the technical aspects of the TWB website, but it also manages TWB’s email accounts, a critical tool in the organization’s daily operations.

MultiLingual Computing is a leading information source for the localization, internationalization and translation industry, and an enthusiastic and like-minded supporter of TWB. Its print magazine, MultiLingual, reaches subscribers in 92 countries, and it also publishes a free, bi-weekly e-newsletter. Editor-in-chief and publisher Donna Parrish ensures that Translators without Borders is visible in both publications. Most recently, MultiLingual ran two complimentary full-page ads for TWB in the magazine, and an advert in the newsletter.

MultiLingual – TWB Gold Sponsor

MultiLingual’s contributions go even further. The company recently became a TWB Gold Sponsor, donating US$5,000 to strengthen the capacity and operations of the organization. Donna is also a member of the TWB board and brings 25 years of programming experience and an in-depth appreciation of the technical issues involved in dealing with different languages. Donna promotes TWB through her role as Principal of LocWorld, the leading conference for the global business of translation, localization, and global website management. Translators without Borders is invited to the conference each year, and a booth is provided – an invaluable donation that fosters TWB’s outreach and fundraising efforts.

Donna points out that fundraising for TWB and other good causes can also be a lot of fun:

“For last year’s LocWorld conference in Dublin, KantanMT invited us to help organize a coastal treasure hunt and hike to raise funds for TWB. It was great fun made even more so with beautiful views, tasty snacks, and enjoyable camaraderie. Best of all, the event raised US$6,500 for TWB! Participants loved it and were rewarded for their efforts with a pub supper and traditional Irish music.

This year we’re holding the June 2017 conference in Barcelona, and of course, TWB will be there. Barcelona is always a draw for attendees from all over the world. We hope they learn many things, including how important the work of TWB is.”

Another creative fundraising idea from MultiLingual was during the holiday period last year. Magazine readers who donated US$100 or more to TWB were offered a free annual digital subscription!

Partners in Synergy

Social media is a valuable tool TWB uses to raise awareness of the importance of access to vital information in the right languages. Donna and her team at MultiLingual regularly engage with TWB on social media to help amplify those messages to reach a broader audience. Donna explains:

“Translators without Borders is often seen as the non-profit arm of the localization industry, the moral compass. What it does for people in need with the support of its sponsors, elevates the industry and the translation profession. That is good for everyone in the industry.

Our partnership with TWB also benefits from the focus on reciprocity. While we support TWB in any way we can, TWB does its best to give visibility to MultiLingual whenever possible using its fast expanding social media presence and its website. This is the “give-back” to us, and we value it highly.

Our partnership with Translators without Borders dates back to 2010 when Lori Thicke asked me to join the board, which I did with pleasure. Why? Someone at MultiLingual put it succinctly: when all is said and done, and we look back at our lives, we can say ‘We did this.’”

By Sarah Powell, Translators without Borders volunteer writer

5 Top Tips: Volunteering for Busy People

Living in London, raising four children and working as an English to French freelance translator can get super busy! I have always been highly aware that there are people on this earth who are in desperate need of help, so I am determined to contribute as a volunteer even if my personal and work commitments can be demanding. Having translated over six hundred thousand words for Translators without Borders in my spare time, I have picked up a few techniques to successful volunteering while juggling a busy schedule.

Here are my 5 top tips:

1. Consider your skills. When I realized that speaking two languages fluently could help other people improve their health and quality of life, I knew that volunteering as a translator was the most valuable skill I could offer.

2. Plan ahead. I plan my week so that I frequently have a few hours free for volunteer tasks. Setting aside an allocated time, helps volunteering become a routine as any other part of my schedule.

3. Think of this as a learning opportunity. I usually translate medical, health, and IT focused texts, as I have a lot of experience of this from my work as a freelance translator. However, translating for a non-profit can be very different, making it an opportunity to learn and to develop your skills as a translator in thematic areas that are new to you.

4. Remember your motivation. Helping others has been my dream from a young age. Volunteering helps me to do that. Keep your motivation fresh in your mind, and you will always have time for volunteering.

5. Prioritize your commitment to volunteering. Volunteering for me is as important a part of my life as earning money or taking care of my family. We all manage to find time to watch a film or to play a game. If being a volunteer is important to you, then put it high on your list of priorities.

To sign up as a volunteer with Translators without Borders, click here.

By Lamia Ishak, Translators without Borders volunteer translator

Lamia has been a TWB volunteer since 2013, and in that time, she has translated over 600,000 words for non-profit organizations.

The language(s) of vulnerability

Language is bound up with power: we all know that from our own experience.

If you can express yourself in the right way for your audience, you can open doors and gain access to opportunities that would otherwise be closed to you. And that’s in your own language – imagine trying in someone else’s.

In many countries, speakers of minority languages who aren’t fluent in the official national language are at a structural disadvantage. Not only in their capacity to influence people in authority, but because the geographical region or ethnic group they belong to is less prosperous or powerful. And it is in marginalized, impoverished regions and among marginalized, impoverished sections of the population that conflicts are most likely to arise and disasters cut most deeply.

When the fighting starts, who is unable to get away in time?

When the rains fail or the floods come, whose crops are lost? Often those who are poorer, less educated, less well connected.

To ensure they are hearing from and communicating with the most vulnerable people in an emergency, humanitarians need to know which languages those people speak and understand. They need to be able to call on trained translators and interpreters working with those languages – languages where often the pool of trained linguists is small at best. They need information on literacy, existing information channels and access to mobile phones and the internet in order to determine the options open to them for relaying information and receiving feedback from communities.

Above all, perhaps, they need an awareness that language can be a factor of vulnerability – and knowledge that there are tools available to aid communication.

Translators without Borders is scaling up its support to communities and aid workers in humanitarian emergencies, with support from the Humanitarian Innovation Fund (HIF) backed by the Netherlands Ministry of Foreign Affairs. To find out more, read my blog on the HIF website:

Language, Power and Aid Effectiveness – Journey To Scale

The full article is also available in:

Français Kiswahili Español العربية

By Ellie Kemp, Translators without Borders Head of Crisis Response

Tickled by Trim, Tint or Tattoo for TWB

In the years I have been with Translators without Borders, I have witnessed and been involved in many exceptional fundraisers. On Our Bikes (by TextPartner) has always been a favorite, raising funds for our training efforts in Africa, and the Localization World hike organized by KantanMT in 2016 was a huge success. And then came Trim, Tint or Tattoo for TWB, created by Euro-Com, designed by Andrew Hickson and held at the Globalization and Localization Association’s GALA 2017 in Amsterdam. Its success was not just impressive, but also loads of fun.

Trim, Tint or Tattoo for TWB

The goal of Trim, Tint or Tattoo for TWB was to raise much-needed funds for Translators without Borders’ humanitarian work around the world. Translators without Borders (TWB) works to close critical language gaps that hinder humanitarian efforts worldwide by supporting the work of hundreds of organizations in the areas of crisis relief, health and education. TWB is a non-profit organization registered in the US and with an operations center in Kenya. It was founded in 1993 to provide volunteer translations to non-profit organizations. Funds from the fundraiser are used specifically to expand the community of translators supporting the effort, offer more training in more hard-to-source languages, and support the organization’s development of a more robust incentive program for the community.

The ingredients to a successful fundraiser

By all measures, Trim, Tint or Tattoo for TWB had all the right ingredients for a successful fundraiser. Andrew designed a fun event in which there were many ways to give: participants could simply buy an orange (the color of TWB and host-country, the Netherlands!) wristband to wear during the event, or have a beautiful braid put into his or her hair, as was done by closing keynote speaker, Istvan Lenygel. But there were so many other ways as well, including getting hair colored, getting henna tattoos and, for the facial-hair group, shaving of the beard. Andrew spearheaded an awareness campaign before the event to get people committed to various activities and cleverly promoted those who had committed ahead of time on a simple yet elegant website for the fundraiser.

That pre-work would have made the event successful unto itself. But it was the excitement that it generated during the event that truly put it over the top, starting with the opening announcement from GALA Board Chair, Jesper Sandberg, that if half of the conference participants contributed with a wristband or more, he would, in fact, get his hair colored. That was enough to get everyone to the Euro-Com table for a donation!

Waxing for TWB — Joseph mentally prepares himself

Then there was Joseph Kubovsky of Memsource. Clean shaven, he had committed to wax his legs in order to participate. But the ‘buzz’ about his smooth legs was not enough – he then allowed anyone who donated to rip the wax paper from his legs as he grimaced. To top it off, he then had a tattoo placed on the back of his baby soft legs. Brilliant.

And then it was time for trimming. Five men and all their hairy glory, took center stage as professional trimmers shaved off all their hard-earned facial hair. It was all captured on Facebook Live! As one remarked: “Eighteen years gone – but it is all for a good cause!”

Trim, Tint or Tattoo for TWB was a great success. It has raised more than $4,000 and is poised to add to that number at EUATC in Berlin this week. But more importantly, it brought the community together to celebrate translation, interpreting and the difference the language industry makes in the world. Thanks so much everyone: Language Matters.

If you are interested in running a fundraiser for TWB, please download our handy fundraising pack.

By Rebecca Petras, Translators without Borders Deputy Director and Head of Innovation

How soon is too late? How Translators without Borders responds to crisis

When a crisis or a major humanitarian event occurs, timing is everything. The ability to respond to urgent and vital needs quickly can help save lives. However, language is often the forgotten link at this initial stage of crisis response and communication fails because aid workers and affected populations don’t always speak the same language.

Crisis Response after Hurricane Matthew

The destruction that followed Hurricane Matthew which hit Haiti in October 2016 left thousands of people in urgent need of emergency assistance. Most hospitals were unfit to use, roofs from schools and houses were blown away, and thousands of people were left with no food or shelter. As soon as the news was received, aid agencies mobilized their teams in Haiti to assess the situation on the ground and to help those affected. While our aid partners were mobilizing their responses, Translators without Borders set about assembling 50 French and Haitian Creole rapid response translators to ensure that language barriers were not going to impede vital relief efforts.

The rapid response teams (RRT) worked non-stop translating vital content such as geographic mapping of the affected areas and cholera prevention messages. This visual guide gives a snapshot of how TWB responded to the crisis.

TWB crisis response — How TWB responds to crisis

Volunteer

Click here to apply to be a volunteer with the TWB Rapid Response translation teams

By Caterina Marcellini, Translators without Borders Communications Officer

Language: One of the major obstacles faced by refugees

Tunisian researcher, Mayssa Allani insists that a cooperative approach is required when dealing with the refugee crisis in Europe. She believes that countries around the world should be united in helping refugees overcome the trauma of the war. In order to help, it is necessary to overcome one of the major obstacles faced by refugees: language.

While studying at the Aristotle University of Thessaloniki in Greece Mayssa taught Arabic to European volunteers in the refugee camps so that they could communicate better with those affected by the crisis. She was shocked by the misery and sadness she found in the camps. “As a volunteer, it was sometimes very hard for me to hide my tears, and to maintain a strong face. Saying goodbye at the end of the day was so emotional,” she remembers, “the little kids were clinging to me.”

LAnguage is one of the major obstacles

But this gave her an opportunity to learn about the refugee crisis first-hand. She gained a better understanding of the humanitarian sector and was impressed by the commitment of volunteers from many different countries. She realized that language is one of the major obstacles faced by refugees.

“Language is one of the major obstacles faced by refugees. It hinders refugees trying to voice their concerns, interact and communicate with others”

“In such situations, translation is essential to overcome language obstacles and to ensure effective communication, because refugees need to have access to information and news in a language they understand.”

Her experience in the camps led Mayssa to volunteer with Translators without Borders (TWB). Now living back in Tunisia, she helps refugees remotely by translating from English to Arabic for the TWB Arabic Rapid Response Team. Volunteering for TWB keeps her abreast of the changing conditions at the camp and helps her feel connected to the situation. “I am happy to be part of a group of dedicated translators,” Mayssa says. “It has been a rewarding experience to provide a rapid, high-quality translation.”

Her daily activities for the RRT include translating and editing articles to help refugees get access to vital information in their language. She translates instructions about asylum-seeking registrations and procedures, and important news items. With access to clear, up-to-date information, refugees are empowered.

“Refugees deserve better support, education, and care so as to lead a peaceful life and to forget about the destructive war they have experienced,” she says. “Kids should be sent to school as soon as possible and given special care. I would like to go back to the refugee camps to help the people further and to put a smile on the kids’ faces.”

Mayssa majored in English language and literature and has experience in translation with national and international organizations. She is a strong advocate for human rights and an active volunteer for several non-profit organizations.

Click here to apply to be a volunteer with the TWB Rapid Response Teams.

By Kate Murphy, Translators without Borders volunteer

Volunteer story: Translating rumors and helping refugee children express themselves

A TWB volunteer story

Amina Hadjela is a great TWB volunteer story. She became intrigued by Translators without Borders (TWB) after discovering the organization online. The stories of response to major worldwide crises, such the Ebola epidemic in Africa, fascinated her. The more Amina read about TWB, the more she felt compelled to become involved. She describes the feeling as being like a magnet drawing her to the crisis translation projects. She immediately applied to be a volunteer translator for the Arabic Rapid Response Team (RRT).

Amina is Algerian, with a Bachelor’s degree in translation. Not content with speaking just Arabic, French and English, she has been learning Chinese since 2015. She sees it as a way of enriching her linguistic experience and hopes to eventually become involved in Mandarin translation and subtitling.

The RRT keeps her busy with daily translations of vital content for refugees such as health care information, news updates and the translation of the ‘Rumours’ fact sheet a publication by Internews which aims to correct misinformation with verified facts for those affected by the European refugee crisis.

A memorable experience

One of the most memorable translation experiences for Amina was a piece reflecting the voices of refugee children. ‘Our eyes, our future, our dreams’ was produced as a special issue of ‘In The Loop’, published by Internews (English version here). It emerged from a series of workshops designed to help Syrian and Afghan children living in refugee camps express themselves in creative ways. In it, the children share why they left their countries of origin, their experiences living in organized sites in Greece, and their dreams for the future.

“I became really attached to their memories of their homeland and their dreams. I felt their voices in my head,” Amina recalls. “Sometimes, I imagine how I’d feel if I was a refugee. The answer is probably that I would feel lonely, vulnerable and hopeless even if there were some wonderful people and organizations around me.” She points out that the information translated by the RRTs doesn’t only help refugees; it provides updates about the refugee crisis in multiple languages to anyone who is interested.

Amina reminds us that Nelson Mandela once said ’If you talk to a man in a language he understands, that goes to his head. If you talk to him in HIS language, that goes to his heart.’ “TWB definitely speaks to the hearts of refugees,” Amina comments.

“If you have language skills and want to help people in need, you’re most welcome in our team and there are teams for other languages too”

“TWB’s goal is to provide people with up-to-date information in a language they can understand and in a format they can access. We aim to close the language gaps. So, do not hesitate to join us and help people for whom your skills are vital.”

Amina has Bachelor’s degree in Translation from Mentouri University of Constantine, Algeria. Since graduating she has worked as a freelance translator for official translation offices in Algeria.

want to volunteer?

Do you want to create your own volunteer story? Click here to apply to be a volunteer with the TWB Rapid Response Teams.

By Kate Murphy, Translators without Borders volunteer