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Missing the mark? People in eastern DRC need information on Ebola in a language they understand

March 15, 2019 by TWB Communications

People at risk of contracting Ebola need information to keep themselves and their families safe. Information they don’t understand will not help them. They need clear communication in plain, localized language, in a format they understand, and through channels they trust.

To learn how to better communicate, TWB conducted the rapid language needs assessment in February 2019 in Goma, North Kivu Province. The assessment measured language, format, and communication needs among 216 individuals selected from varied locations in the city. We also discussed communication challenges in the Ebola response with humanitarian actors, government officials, civil society leaders, and academics.

Learn what we found: 

Read and download the full report in English.
Read and download the findings factsheet in English.

Lire et télécharger le rapport complet en français.
Lire et télécharger la fiche présentant les principales conclusions en français.

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      • European refugee response
      • Global COVID-19 response
      • Mozambique
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      • Rohingya response
      • The Democratic Republic of Congo
    • Gamayun Language Initiative
    • Language Data Initiative
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  • About us
    • Careers
    • Testimonials
  • Our work
    • Crisis Response
      • European refugee response
      • Global COVID-19 response
      • Mozambique
      • Northeast Nigeria
      • Rohingya response
      • The Democratic Republic of Congo
    • Gamayun Language Initiative
    • Language Data Initiative
    • TWB Platform
    • TWB Chatbots
    • TWB Glossaries
    • Resources
  • Support us
    • Donate to Translators without Borders
    • Become a Fundraiser
    • Corporate Sponsorships
      • Give financial support
      • Give pro bono support
      • Our sponsors
  • Volunteer
    • Meet the TWB Community
    • Join the TWB Community
    • TWB language volunteer role
    • Community Recognition Program
  • Partner with us
    • TWB Partner Program
    • Apply to be a Partner
  • News & Blog
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    • Press
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